Comments (2)

  1. Daniela Paolone 15.09.2017 at 09:30

    Wonderful insights you share here Tim. It usually does not go over well matching someone’s anger with your own as things tend to escalate like you say. I appreciate how you explain how their behavior is ultimately on them and it is theirs to carry. That can be hard to think of when dealing with difficult people, but that can really help to keep things in perspective and keep calm.

  2. Tim Hill 15.09.2017 at 09:50

    Thanks Daniela! Our tendency can be to try to be difficult with the difficult person, but to do that we’re playing on their home ground And are bound to outclassed! You make a great point – calmness and perspective our our advantages, and it would be a shame to have to give them up.

Post to Reply